Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: RogerNJ
from Princeton NJ area
Verified Purchase:Yes
As usual, generally good. Had one perplexing problem. I had cashed in an investment with an insurance company and received a 1099-R showing total amount paid, then taxable amount (hopefully, capital gains). OK on Federal. But New Jersey wanted to tax the total received and ignored the taxable amount, thereby showing and taxing a much higher NJ total income. My solution was to place the taxable amount in both fields of the 1099-R on my Federal return, thus giving the correct taxable amount for NJ. Does NJ have a different rate for capital gains. Don't think I got that. What else could I have done?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jvb5231
from The Villages, Fl.
Verified Purchase:Yes
The product works well EXCEPT I was disaapointed I could not complete my K-1 forms until the last program update. Next year I will probably use TurboTax.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jjeglide
from Myrtle Beach, SC
Verified Purchase:Yes
We’ve been using H&R Block for several years because we trust it, it’s easy to use and it is thorough. We’ll continue to use it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jake7
from South carolina
Verified Purchase:Yes
Excellent program, download could have been easier.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Iwastedmymoney
from California
Verified Purchase:Yes
Was unable to successfully complete my tax return using this software
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RJKannoyed
Verified Purchase:Yes
Macintosh product has bugs all over the place and I was unable to complete my return. I needed to track down a Windows laptop in order to file.
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Avon, CT
Verified Purchase:Yes
I have been using this for the past 6 yrs and found it to be an easy program to use and comprehensive. I especially like the accuracy tool at the end.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Don't make a mistake; it won't undo some things
on April 18, 2026
Posted by: Tulip224
Verified Purchase:Yes
NOT as user-friendly as it used to be. There is less helpful information up-front, some instructions are misleading, and other things you can only change by deleting an entire form and starting over.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock