Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: SRMom
from Santa Rosa CA
Verified Purchase:Yes
Everything worked great; timely uptdates, ease of use, ease of review and submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DezzG
Verified Purchase:Yes
To use the 2025 H&R Block program required getting a new computer to run the program with windows 11- which I wasn't ready to purchase &/or please with having to do ... I can't recall knowing this before purchasing your tax program & I've been using your program since 2002 ...
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Not user friendly, lots of inaccuraries, useless
on April 18, 2026
Posted by: Sensible user
Verified Purchase:Yes
Lots of inaccuracies. I e-filed my state returns. After 2 days, the software update lowered my tax payment. Now, I have to file an amended return. HR block is falling behind Turbo tax. I will switch next year.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Generally comprehensive, but it still leaves out some important detail (how much of your vehicle registration can you claim, what portions f your property taxes should be excluded, etc.). Some additional details about why it is asking for certain details and the tax ramifications would be very helpful. Still ridiculous that it's an extra $20 to e-file state returns. The "planning" is a joke - I asked it to modifying my withholding and it asks you to enter a bunch of number guesses with no guidance based on all the data I've already given it. I might as well have made these guesses by myself. It gave no suggestions. Pointless.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nv
Verified Purchase:Yes
For some reason this version was much more confusion then the last 5 years , it took a lot more time to get to work
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: just me again 1000
Verified Purchase:Yes
Should be able to choose standard deduction and skip most of the interview.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nominey
Verified Purchase:Yes
File “got corrupt” and I had to redo our entire taxes. Second time in two years. Last time I’ll ever use HR Block
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good program in general but has a notable error
on April 18, 2026
Posted by: Bob 2025 year
from Houston
Verified Purchase:Yes
You have an error in your program and when I tried to explain it in your support contact page, it wouldn't accept my message (maybe you don't accept certain text characters?) so after 3 tries I gave up. This error could cause significant problems for many of your users - you need to fix it! Also, I was surprised the you STILL don't have an import feature from Interactive Brokers, which is a heavily used stock brokerage exchange. As a result, I had to enter all of my trades on their exchange manually.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock