Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: shermansg1
from Houston, TX
Verified Purchase:Yes
I am a long time user of H&R Block Tax Preparation Software. This year, I had to use Form 5239 for the first time. i believe that your programming for line 55 is not doing anything. As a result, it is impossible to put the result of a simple addition into that line without over-ride. your software takes exception to that over-ride and the form cannot be filed electronically. I hope you can confirm that you are wrong, but I blame you for wasting many hours of telephone contact with your very polite, but clueless support personnel, plus the costs and effort to file by mail.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Hurts GA users with uneven income through the year
on April 18, 2026
Posted by: Joe Doakes
from GA
Verified Purchase:Yes
For 2025 if you live in Georgia this program will not allow you to use Form 500-UET (Underpayment of Estimated Tax by Individual/Fiduciary) unless you are a farmer or fisherman. Georgia allows anyone with uneven income through the year to use this form. This omission in the Georgia software costs people money.
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia Pa
Verified Purchase:Yes
I am a long time customer. I'm my opinion, the program is not as complex as before but costs.more.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mislead123
from NY
Verified Purchase:Yes
Over the past decade, I have relied upon H&R Block’s Deluxe Tax Software to import Form 1099-B from Merrill Lynch to compile my taxes; however, this year, I had to input the data into that form without the ability to download via your software because it did not accommodate a link to Merrill Lynch—hence—I will never purchase your product again!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plymouth, MN
Verified Purchase:Yes
I've been using this software for many years and it keeps getting easier to use and more helpful in filing my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Russ51
from Statesboro, GA
Verified Purchase:Yes
This year went smoothly and quickly. During the review process I was asked about a few forms that supposedly had errors, none of which I needed for my case (such as declaration of various odd earnings). That is a minor bug to correct. I deleted the forms and proceeded and everything went well. Refunds were the largest ever. One prediction: you will need to lower your prices to compete with AI next year. AI will do taxes either free or as part of a minimal subscription. Could that NOT happen?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: deh83
from Dublin OH
Verified Purchase:Yes
I use this software every year. It does everything I need, including investments. It imports all the relevant data from the year before and is relatively intuitive and easy to learn.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DanQ
from MN
Verified Purchase:Yes
Overall, very good product with two exceptions:
1) Downloaded stock transactions. (1099B). I was happy with the download process but I was asked to verify the accuracy of the transactions but had absolutely no idea how to do so. I ended up trusting that the download and assumed it was correct.
2) I would have happily paid for an H&R Block person to review but there was no phone number to contact, and you "virtual assistant" was of no help for this particular problem
1) Downloaded stock transactions. (1099B). I was happy with the download process but I was asked to verify the accuracy of the transactions but had absolutely no idea how to do so. I ended up trusting that the download and assumed it was correct.
2) I would have happily paid for an H&R Block person to review but there was no phone number to contact, and you "virtual assistant" was of no help for this particular problem
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock