Charging for filing state & state web filing is fr
on April 18, 2026
Posted by: FrankPaul
Verified Purchase:Yes
The software is good but the pricing on filing state returns is not. I was going to file my state return on the state web site for free but they wouldn't let me reset my password so I had to pay H&R to file my state.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Every year we have a printing issue. Always top or bottom, and sides are cut off. Even looking at pdf files on the screen, they are cutoff. If we are audited, we could not print the files. Printing works neither on our latest Mac desktop with latest OS or old Mac with most up to date OS. This is very frustrating every year.
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Multiple years of usage, still works great. Had a bit of a struggle with a couple of the Crypto statements i received, but got it figured out.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Does taxes well enough but getting it installed and then updated on macOS. Is painful. I lost my free state program after the first update. Uninstalling and reinstalling had no effect. Luckily I had another Mac where I could try again.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
MISSING HOW TO DO ROTH IRA WHEN YOU ROLL IT OVER (
on April 18, 2026
Posted by: MENEEDED HELP
Verified Purchase:Yes
MISSING HOW TO DO ROTH IRA WHEN YOU ROLL IT OVER (INVESTMENT).
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
1099 NEC tips not explained Statement material yes or no. Will get return rejected. Find a diff phrase. Material is something tangible forsale not a word to use to explane are you involved in the business.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!