Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Happy satisfied Customer
from San Antonio, TX
Verified Purchase:Yes
I have been purchasing this tax program for over 15 years and it has been great! It is easy to install and actually makes doing your taxes an enjoyable experience. If I have a question or need help, the "help section" that is included in the program helps to answer my questions and also provides a link to the IRS publications for in-depth information. It would be great to reward long-time customers with a 50% discount on the program (hint!!).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RGNC
from North Carolina
Verified Purchase:Yes
1) Would like to have the option under the general forms section to print the1040 and schedules separately.
2) Federal return needs to have taxes withheld included in the Taxes, Penalties & Payments section. They
are in the NC return.
3) The Summary for 1099B issuers was new and somewhat confusing as it took some time to determine
how the individual 1099B's would be listed for each issuer. Wasn't obvious how to find the individual
1099s after they were listed when viewing the issuer summary since thinking the edit option only applied
to the issuer summary.
2) Federal return needs to have taxes withheld included in the Taxes, Penalties & Payments section. They
are in the NC return.
3) The Summary for 1099B issuers was new and somewhat confusing as it took some time to determine
how the individual 1099B's would be listed for each issuer. Wasn't obvious how to find the individual
1099s after they were listed when viewing the issuer summary since thinking the edit option only applied
to the issuer summary.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Bad Merrill Lynch import shadow the usefulness of
on April 18, 2026
Posted by: bad Merrill import
from Florida
Verified Purchase:Yes
Really bad this without the Merrill import... i have about 1K+ tramsactions... so bad... so fix it! just TXF format import...so simple and easy!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MNBURNS
Verified Purchase:Yes
The calculations for senior credit was strange. I wanted to test with and without and it seemed to ignore the change
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DeeGee56
from Wisconsin
Verified Purchase:Yes
The program was easy to use and answered all of my questions.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HLGM
from Oregon
Verified Purchase:Yes
it used to be much better, the help sections have become nearly useless - not much info at all
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: kas0129
from Bethel Park, PA
Verified Purchase:Yes
I have used this program for years. It is simple, and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DONE FOREVER FOR SURE
Verified Purchase:Yes
ABSOLUTELY THE WORST TAX PROGRAM I HAVE EVER USED IN FORTY YEARS!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock