Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Tex Payor
from Virginia
Verified Purchase:Yes
As I have for the past 10 or 15 years, I use the H&R Block deluxe edition software on my computer. This year was buggier than in past years. They were parts of the interview at which the program would quit and I would need to reopen it. Also the instructions for form 8949 and schedule D were terrible. Usually I am confident that the program got my tax return correctly, but this year I have no such confidence.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use but needs checking for complex returns
on April 19, 2026
Posted by: ukhansd
from Maryland
Verified Purchase:Yes
Didn't seem to be as straightforward as last year, e.g. It said I had to buy the state even when it was included. It should include e filing the state as well, and filing a state extension. Some method of flagging a topic to be revisited would be helpful.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
I have been using this for quite some time and I always like it
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pepper611
Verified Purchase:Yes
I paid the state fee and was unable to use it, had to print the state forms and mail.
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
I have been purchasing this product for several years. easy to use and covers all the tax laws.
My only issue with HNR black software. It will not allow you to print the screen you are working on. You should design your software for users to print a screenshot.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mitch44
from StL,Mo
Verified Purchase:Yes
Haven’t got return back yet but it was convenient Easy to use. I used e-file for first time this year
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: One Glitch
from Columbus Ohio
Verified Purchase:Yes
I have used HR Block Federal and State Software for years. While it is easy to use, for the last three years, loading my Ohio tax form has been arduous. The only solution I found is to dig into my applications/library, etc to fix this glitch. This problem is almost enough for me to consider an alternative software.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Slyman22
from Denver,Co
Verified Purchase:Yes
This software is great as it helped me navigate doing taxes quite well.The problem for me is doing my own taxes is difficult.
This product makes it as easy as any software I have used.
This product makes it as easy as any software I have used.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock