Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,399 Reviews)
Open Ratings Snapshot
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product. 
(
52,731 out of 61,890
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Great program
on April 11, 2025
Posted by: Anonymous
from FL
Verified Purchase:Yes
Have been using your program for years, easy, thorough, and makes getting the taxes done and filed much less stressful
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use, great results
on April 11, 2025
Posted by: MarMo
Verified Purchase:Yes
I have been using H&R Block's software for decades, and have been very pleased with it
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy filing
on April 11, 2025
Posted by: Sdr03
Verified Purchase:Yes
I've now used for several years and it make tax time easier.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Work good Thu
on April 11, 2025
Posted by: Ronn32
from Nc
Verified Purchase:Yes
I bought the program to do my taxes spent more then I get back on taxes so I’m in the hole
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Software glitch. Do better!
on April 11, 2025
Posted by: Swan lake
from Minnesota
Verified Purchase:Yes
You have a glitch in your software for the Minnesota Real Estate Refund. It seems to be corrected now, but when I printed it out to use when filing for it online, there was an error in adding back non taxable income. It really screwed up so had to apply twice.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Wonderful purchase
on April 11, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I bought this software and I am pleased with it always.? My husband had been our income tax return and he used this software since 2013. He has recently passed away and I’m continuing to purchase the software and my beautiful SIL is helping me with the filing. Thank you for your support and have a blessed day!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on April 11, 2025
Posted by: Anonymous
from Hemet CA
Verified Purchase:Yes
I've used H&R Block software for many years. It is very easy to work with and makes tax preparation a breeze.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Fell short this year
on April 11, 2025
Posted by: abc24
Verified Purchase:Yes
The explanations are often inadequate. I had a major casualty loss and received no explanation as to why I was only getting a fraction of the standard deduction. I had to consult a tax expert. I may be giving Turbo Tax a chance next year.
Cons: Doesn't maximize refund
Value
2 out of 5
2
Response from HRBlockBy Andrea, Social Media Team, April 11, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
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