Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,399 Reviews)
Open Ratings Snapshot
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product. 
(
52,731 out of 61,890
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
If you want to do it yourself, this will work.
on April 11, 2025
Posted by: Ex TT user
Verified Purchase:Yes
Product works; although if you think about it, software for filing taxes should be free. The pros: the 'interview' approach (as opposed to reading through instructions, and filling forms line-by-line) makes it so most anyone can file their own taxes. Cons: program update doesn't work properly on macs - very annoying for a mature product.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointed
on April 11, 2025
Posted by: Wwtie
from Mesa az
Verified Purchase:Yes
I had a problem with easy 1040 return. Spent 2 hours on the phone, never got fixed. I finally turned to a free turbo tax and return did fine.
Pros: Easy to import documents
Cons: Time consuming
Value
3 out of 5
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Software
on April 11, 2025
Posted by: Anonymous
from Lodi CA
Verified Purchase:Yes
Very easy to work with and to file taxes without worrying.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good.
on April 11, 2025
Posted by: Sui4
from Sd California
Verified Purchase:Yes
The software is fairly easy to use but I get too many emails from H&R.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Saves me time and money every year!
on April 11, 2025
Posted by: Anonymous
from Schererville, IN
Verified Purchase:Yes
I've been using H&R Block software for 15+ years. With its integration with my investment accounts, I'm able to complete my taxes even faster than ever. I would tune up its printing capabilities.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor response to complaints.
on April 11, 2025
Posted by: jab614
from MI
Verified Purchase:Yes
Federal portion of program worked fine. State portion (MI) did not work. It taxed my retirement benefits which are not taxable in Michigan. I called and explained the problem in February but when I checked in April nothing had changed.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Fairly easy to use!
on April 11, 2025
Posted by: RobO69
Verified Purchase:Yes
I've been using H&R Block for several years now and its fairly easy to use. This year I had trouble inputing the RMD from my IRA because the software wasn't very clear on how to handle it. I eventually figured it out, though.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable
on April 11, 2025
Posted by: Lw44614
from Ohio
Verified Purchase:Yes
Have used the product for over 20 years. Reliable and fairly straightforward.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
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