Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
3
Usually easy to use...
on April 12, 2025
Posted by: Iggy2
from Chicago, IL
Biggest complaint is failure to scroll down thought the questions, thinking the last question was the one on the bottom of the screen. Also, beware of importing files more than once. Open the forms and review data. It may be there twice. Sometimes there is still the IRS jargon, and you have to read it twice (or more) to understand.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
It is a good product ... unless you have a problem
on April 12, 2025
Posted by: Bob721
Verified Purchase:Yes
It is a good product ... unless you encounter a problem.
The support is mediocre at best, so you are on your own.
The support is mediocre at best, so you are on your own.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jch132
Verified Purchase:Yes
I bought this because my TurboTax software didn't work for me this year due to forms issue.
H&R block software still had the same forms issue, but I was able to do a workaround and e-file using h&R block.
H&R block software still had the same forms issue, but I was able to do a workaround and e-file using h&R block.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dawg1947
Verified Purchase:Yes
This is my tax software for the last multiple years, 10 or so. Always easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Luff
Verified Purchase:Yes
It is so helpful with the details that are easy to miss. Very easy to follow.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Jun B Orteza
Verified Purchase:Yes
For over 8 years now using your software so far doing what I expected ZERO taxes year after year since.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: ralphthe guy
Verified Purchase:Yes
certain sections of delluxe seem more confusing thannthe 2023 version especially the secition on ira and reporting rmd. no good explanation to contributions after end of 2924 year.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This year's version was a bit of a disappointment. First, the price keeps going up. Almost didn't buy it. Then there were some quirks in the software. Although I could download some forms with Fidelity, the data did not seem to transfer to the worksheet. At the error review, the transferred data was on the 1040 but there were 14 "missing" data points that the program indicated were left blank.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock