Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Near Pittsburgh, PA
Verified Purchase:Yes
Overall, it does taxes well, but lacks detail in some areas. There were some things that I couldn't tell what they were even after I read the "info" if there was any available. I don't have all the examples because I didn't write them down and I got a headache from trying to figure some things out. I can give some examples. Like I was asked something like if I paid State taxes, but it doesn't say during the year (pre-payment) or from my last tax return. The PDF "saver" has not worked as long as I can remember. They should just say use "Microsoft Save as PDF" print option. I check the file date/time "stamp" to make sure no changes were made to my tax file, but it changes even if you do not make any changes to your tax return. There is the option to do Local taxes, but it was hard to find after I was done with it. And the Help was of no help. I did find it under my State taxes, but it doesn't save under the State Taxes if you pick all forms. The Local taxes are under "GLS something". When I picked that to save, it didn't save the worksheet, so I selected that option. When I did that, the "main form" did not save, just the worksheet. It should be both.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RickHo
Verified Purchase:Yes
Worked OK, have used for several years, was confused by change in stock reporting not showing up in forms, could use explanation of things like this.
Response from HRBlockBy Sonia, Social Media, April 20, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
A whole lot better than doing it yourself from scr
on April 20, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have been using TaxCut and its predecessors for at least 15 years. I always did my own taxes and having a computer program makes filling in the blanks so much easier -- and doesn't require erasing. My only real complaint is having to enter the Schedule D information, which can get tedious if I had a largish number of stock transactions that year. [I finally wrote a computer script -- I was in IT for my career! -- to convert Excel files to txf. I always complained to my financial advisors that I wished they would do it directly. At least one provided the feature for 'TaxCut', but your program wouldn't logon and connect to their server.
I have never had any issues with accuracy. There was one year when I had worked in two states and for whatever reason your program refused to split my income correctly. You did provide two separate 'fixes' to the software, but they unfortunately didn't work correctly and I ended up using your 'form' mode. Ugh!!! If I could make any suggestion it would be to make that interface better. Let me fill out the actual form and attach it to the forms you create.
I have never had any issues with accuracy. There was one year when I had worked in two states and for whatever reason your program refused to split my income correctly. You did provide two separate 'fixes' to the software, but they unfortunately didn't work correctly and I ended up using your 'form' mode. Ugh!!! If I could make any suggestion it would be to make that interface better. Let me fill out the actual form and attach it to the forms you create.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: GolfNerd
from Murrells Inlet SC
Verified Purchase:Yes
I have been using H&R Block Deluxe Software for several years and am very pleased with the ease of use and overall results compared to using an accountant or “in person” tax prep service.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 20, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Goffergasser
from California
Verified Purchase:Yes
The product is tried and proven for me. I will continue to use it as it fits my current needs.
The only issue was the signature process was a little confusing while using the efile process but I figured it out myself.
The only issue was the signature process was a little confusing while using the efile process but I figured it out myself.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DLP013
from Baton Rouge LA
Verified Purchase:Yes
I've been using this software for almost 10 years without issues but not this year. The software could not handle my schedule k. Also, the foreign tax credit (form 1116) was not done correctly. My brother who had the same schedule k and used TurboTax had no issues!
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 4th Year User 119
from Ohio
Verified Purchase:Yes
Used last few years. Every year I’ve had to go back and answer questions that were never asked during review. Also imported some information from H&R Block program but left items out.
Cons: Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BillyMOE
from Maine
Verified Purchase:Yes
I have used you for 8 years !! That should tell you all you need to know !!
Pros: Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock