Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: JoyofTaxes
Verified Purchase:Yes
I have used this software for years and depend upon it greatly. My wife and I farm. I still work full time outside the farm, but we both are retired. Our taxes are rather complicated (27 pages this year). I could not do this without H&R Block software. The past two years, however, I had troubles filing electronically. Once you start filing electronically and problems occur, it can cost money and headaches. The problems have originated outside of the program, but paying for a state submission prior to the federal form being accepted and committing to filing electronically before finding out how much paying for your money transfer will be is risky.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Havens
from Louisville KY
Verified Purchase:Yes
Software was easy to use. I was uncomfortable with non U S people being support team.
Pros: Easy to prepare
Cons: Time consuming
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lapsmith
from Usa
Verified Purchase:Yes
No major issues, unlike last year. However please add Wealthfront so the 1099 can be imported.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Waddie6
Verified Purchase:Yes
The softwarenhas become a little expensive for federal and state package. Will probably usebsomething else next tear. Giod product. But becoming cost prohibitive.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lamond
from Oxford, North Carolina
Verified Purchase:Yes
I have been using H & R Block tax Software for years and every year it gets easier and better.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Taxes mad Easy
from Memphis, Tennessee
Verified Purchase:Yes
The software is very easy to use and each year I learn something new about tax laws and changes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Venkateshwar
from East Norriton, PA
Verified Purchase:Yes
Easy to use
No hassles all along the entire experience (purchasing, downloading, using, filing, etc)
No hassles all along the entire experience (purchasing, downloading, using, filing, etc)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Wasted hours
from Huntsville, Alabama
Verified Purchase:Yes
I have used this software for 4-5 years in a row, and EVERY year there are stupid, easy to fix errors in the software. They usually show up in the final review. But the problem comes down to, in at least one case every year, of not being able to make the correct change. It's always an error in the software. Another issue for me is the number of questions one has to go through. The vast majority never apply to me but, because of them, it seems to take two hours longer than it should to complete the filing. It seems a simple fix would be to group in the questions in a vertical hierarchy with a simple question at the top, "Does this case (did you sell stock to a one legged donkey in Albania) apply to you?" If NO, then let us skip the next 50-60 questions. Next year, I am trying a different product. Maybe even do it manually again.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock