Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,399 Reviews)
Rating breakdown 149,399 reviews
5 Stars
97,824
4 Stars
28,083
3 Stars
10,453
2 Stars
5,420
1 Star
7,619
85%of customers recommend this product.
(
52,731 out of
61,890)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Art777
Verified Purchase:Yes
I had to fill out the 5329 form because I had forgotten to take an RMD last year. I understood that you weren't supposed to pay the penalty unless the IRS specifically denied your excuse. But your software continued to put the penalty amount on the form and I couldn't override it. So I ended up paying the penalty. I thought perhaps the IRS would then refund that money but who knows? I'll probably have to file an amended return and try to get the penalty returned to me.
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Paul ch
from Stapled melbourne florida
Verified Purchase:Yes
Excellent software easy to use RECOMMEND h&r block to everyone.
Paul c
Paul c
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: RAH2012
Verified Purchase:Yes
I'm Ray, Frank's son. Where another electronic filing program failed, H&R Block Deluxe 2024 passed. Although there were some hiccups in understanding some of the information requested, the program offered alternatives that worked. With all the turmoil around changes and things not working as they are supposed to, H&R's program was a sigh of relief.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DKKD
from Florida
Verified Purchase:Yes
Good value for price, hopefully H&R Block can add more features like uploading pdf tax documents instead of manually typing in
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sffullmoon
from MA
Verified Purchase:Yes
There seemed to be a glitch when submitting my MA return electronically. When asked to file federal I responded to file electronically and was told I would be asked about the state later and to continue. I continued and filed the federal but when I got to the state it would only give me the option to file via paper! The last thing I wanted to do on April 15! I completed my taxes in February but waited till April 15 to file since I owed the fed and state a large amount. It took me 2 hours to complete my return and 4+ hours to file and pay the state manually!
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
As usual, very thorough program with expected results
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Contoocook, NH
Verified Purchase:Yes
I have used H&R Block software since 1993 and have never had a problem. Great software
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: pn1028
Verified Purchase:Yes
Great product. Would need H&R Block to think on improving and better defining tax form specifics. Need to upload a W-2s...no mention of needing one, where to get one, how to fill it out...until after you've put in the credit card information to e-file. If you self-assigned a security code, and have an IP-PIN, good luck, there's no direction on which one to use, where to use it, to get your federal form through. Good product, recommended, and hoping some of these ideas gain traction.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock