I have been a satisfied customer for over 20 years, mostly very easy to use.. Just heard from IRS that we owe a fairly large amount of money. Agent sending details as problem seems to be estimated tax pmts back in 2021-2022. I believe their error, not Block program or our error. ??????
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Easy to use, streamlines the tax submission process
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Very simple to use and touch all needed submittals
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
I’ve used H & R Block software for over 10 years. The software is easy to install and work with. The program takes you through the process and helps you understand the information. The program has a nice flow and is easy to go back and forth while you enter in your data. That being said the price of the software has continued to increase year after year to the point where I’m looking for other options. I’m not sure if I’ll be using H & R Block software next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
My state return could not be submitted by the software due to a software bug.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I've been using the program for several years and have had no problems with it.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
MN State refund was higher than it should have been.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your feedback. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
have used product for several years and am also a gradjate of the Block tax classes however. tjos to,e O jave given less stas asO thicnk the 2024 software is a lot more difficiult to get thru. Why did things have to get more difficult to get thru it; make it easier for us older people. Thank you
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.