Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Works well.
on April 22, 2025
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
Have been using for more than 20 years. Happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 22, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Cannot restart a state return
on April 22, 2025
Posted by: RxRick
from Missouri
Verified Purchase:Yes
I've been using the software for 18 years. I usually do an estimate then go back and enter the actual numbers when I get them. This year I entered a late state penalty for worst case scenario. It flagged cannot submit state online. When I went back to finalize and erase the penalty it wouldn't let me submit. Called to see if I could simply erase the state and start over. Nope, support wanted me to start an entirely new return and enter everything from scratch, ridiculous. Will not use again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Does the job and I feel I can trust it.
on April 22, 2025
Posted by: jpreader
from Reading, ma
Verified Purchase:Yes
I have a lot of stocks that are very low $$ so they appear to be blank - sometimes as many as 45 or 50. The software makes me click through each one but doesn't ever resolve it. So, it looks like I didn't do my final check, over and over.
Pros: Easy to import documents
Cons: Hard to import documents
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 22, 2025
Posted by: Anonymous
from Soutth Carolina
Verified Purchase:Yes
All good except no notification that my state return was filed or acepted.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
TAX SOFTWARE
on April 22, 2025
Posted by: DOUG2267
from Virginia Beach, VA
Verified Purchase:Yes
It's easy to use, If you used it last year all Information is transferred over to the new software. It checks the return for error and filing is easy.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 22, 2025
Posted by: msc2025
Verified Purchase:Yes
This software worked well as I prepared my taxes. However, I did not like the fact I needed to pay an additional amount to electronically file my state return.
Response from HRBlockBy Abbie-Social Media, April 22, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly great software
on April 22, 2025
Posted by: LAB7
Verified Purchase:Yes
Purchased federal and state deluxe and it had everything I needed for a great price. Software was easy to follow it walked me through everything and was very thorough. It always checks for what you don’t think of as it is current with the tax laws and all of the credits and deductions. It then checks for inaccuracies and had me review them.
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Getting older
on April 22, 2025
Posted by: Le58
Verified Purchase:Yes
I'm a HR Block fan. I found it a little harder to understand this year. I am a little older this year! I wonder if any "testers" are in their late seventies.
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
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