Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
2 out of 5
2
Software Updates are not Seamless
on April 25, 2025
Posted by: Albey
from New England
Verified Purchase:Yes
Software is getting buggier and buggier each year. The software update are horrible. 2024 might be my last year using the software. I plan to explore other options for 2025. The last software update caused me to uninstall and reinstall the program on the 11th hour near the end of tax season. I kept getting a message that the install file was corrupt and could not be uncompressed. I cleared all temp file sames issue. Icall support but it was a 4 hour wiat. I just removed and reinstalled
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1 out of 5
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
upgrade
on April 25, 2025
Posted by: Duce3251
Verified Purchase:Yes
First time user for 2024 taxes. Liked software better than turbotax!
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
HR Block digital download
on April 25, 2025
Posted by: Anonymous
Verified Purchase:Yes
Good program - very straightforward way to do your own taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
No efile State with deceased spouse
on April 25, 2025
Posted by: Csch
from Pgh pa
Verified Purchase:Yes
Everything great but would not let me electronically file State because of deceased spouse
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Satisfied user for over 20 years
on April 25, 2025
Posted by: go2girl
from Florida
Verified Purchase:Yes
I am a procrastinator and Block always helps me pull through at the last minute with updated rules and guides
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to use!
on April 25, 2025
Posted by: Anonymous
from League City, Texas
Verified Purchase:Yes
I have a friend who prepared my taxes for me using H & R Block home program. She's been using it for years for herself and other friends since 2006; said she wouldn't change programs for the world.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Deluxe
on April 25, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Easy to use and understand. Able to download from financial institutions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 24, 2025
Posted by: Hshah
from Massachusetts
Verified Purchase:Yes
Software is to easy to use. Import feature is helpful and reduces typing and tracks last years AGI and other tax details.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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