Easy to use. I did have a problem with including my gambling losses to offset the one ticket that they issued a W-2G. Never did find where to put it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Absolutely one of athe best,,, I did however got caught up in a verification issue which caused some significant issues.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I've used H&R tax software for 10 years. The product works OK, particularly after you get used to it. Reporting capital gains and losses on stock sales is a bit awkward. I've always felt that financial institutions and tax software providers should work together to create common electronic formats for 1099 forms. I dislike having to manually enter data from 1099 forms. I also dislike having to use HR Block to efile my return. Thats a copout that tax software providers have successfully lobbied IRS and State tax authorities. I'd much rather use a product that produced a file that I could send to IRS.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I found a huge issue with your software and communicated it to your help line. The issue was the running tab for the taxes owed on the interview page was not working correctly. A case was created but to the best of my knowledge you have never corrected the issue. That gives me a feeling of a lack in confidence for your software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Ok for federal but leaves us wanting more for Iowa
on April 25, 2025
Posted by: Cliff1338
Verified Purchase:Yes
Federal return worked adequately but does not interface with Iowa tax software. It seems like software is behind on Iowa tax requirements.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.