Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: MathIsFun
Verified Purchase:Yes
A longtime software user and still find it to be sufficient for my needs.
Response from HRBlockBy Tra, Social Media Department, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rogstate
from AZ
Verified Purchase:Yes
I bought the federal and state version. It worked fine as usual until I started to finish the state and I had to pay for state again which I did because it was not worth the bother to call.to fix the problem!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ollie14621
Verified Purchase:Yes
I have been using H&R tax software for over 20 years, and have never had a problem with the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Paterson, New Jersey
Verified Purchase:Yes
Purchased in 2024 and 2025. Couldn't load in2024. Had to repurchase program. In 2025, couldn't upload updates for federal and state. Had to do Md state by hand. Federal was successful without update. Will purchase again only because previous financial data is easily uploaded. Will abandon your program when free available federal and state tax programs are offered in the coming years.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GoDan
Verified Purchase:Yes
Easy step by step. Glad the software is compatible with my older Mac operating system unlike TurboTax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton OH
Verified Purchase:Yes
I have used H & R Block products and highly recommend them. Instruction's are clear and help is available.
do have a question: the state form came with the Federal, and I paid for e file. I was getting a refund from State for under $200 and provided the info for direct deposit. I got a notice from the State of Ohio, they didn't e file for a low amount and were mailing a check, to be here in 3 days, 3 days have passed. Could this be a scam?
do have a question: the state form came with the Federal, and I paid for e file. I was getting a refund from State for under $200 and provided the info for direct deposit. I got a notice from the State of Ohio, they didn't e file for a low amount and were mailing a check, to be here in 3 days, 3 days have passed. Could this be a scam?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bsod
Verified Purchase:Yes
Had to start from scratch several times. Once was because my marital status somehow got changed in the software, when I corrected it said I owed thousands of dollars. When I started from scratch it ended up more aligned of what I usually pay.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I have used H&R Block Deluxe for the past 20 years. It is dependable. Have usually not had problems with using the free filings, although last year the free filing did not work and I had to pay an additional fee to file. Overall, a generally reliable product.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock