Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Much better than competitors' software
on April 25, 2025
Posted by: Anonymous
from Lafayette, Louisiana
Verified Purchase:Yes
I've been using the software the last 8 or 10 years. Recently helped a friend with his taxes using a different software. Made me really appreciated the HRB software more
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
good enough to buy again
on April 25, 2025
Posted by: Anonymous
from gulf coast, ms
Verified Purchase:Yes
works well, I thought some parts were unclear until I read the irs bulletin on the form
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bad experience
on April 25, 2025
Posted by: Bill22222
from Wadsworth Ohio
Verified Purchase:Yes
Installing was painful this year. Product failed to download and install state module. Had to contact support and they had to email me an installer.
The whole thing was very disappointing considering it’s the same product every year. You need to put some more effort into your development.
Cons: Hard to prepare
Value
1 out of 5
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Deluxe with state
on April 25, 2025
Posted by: Frank 80
Verified Purchase:Yes
Fairly good … lacks explanation on some topics …such as senior credits !
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your

expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at

1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
KEEP AI out of applications
on April 25, 2025
Posted by: L307
from Pryor Creek, Oklahoma
Verified Purchase:Yes
It appears AI is creeping into the design. It doesn't impress me. Too much info crammed on a page, tell AI to KISS.
It maintains the basics and still the brst.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Did the job
on April 25, 2025
Posted by: Anonymous
from Louisville, CO
Verified Purchase:Yes
I worked fine and didn't lose my data half way through this time, so all was good.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Inexpensive and capable
on April 25, 2025
Posted by: 5559
from Fort Collins, CO
Verified Purchase:Yes
Inexpensive software that does a fine job preparing and efiling my tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
You make it easy for people to itemize and file
on April 25, 2025
Posted by: Anonymous
from Gainesville, Florida
Verified Purchase:Yes
We've been relying upon your software for over 20 years without a hitch. I especially appreciate the inclusion of a Sched. C for my independent contractor business, as well as the free filing to IRS.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
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