Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Been using this software for many years. Easy to use and I’ve been happy with it.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Mike5985
from Michigan
Verified Purchase:Yes
Easy to use. Wish state filing portion would cover cost to file
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DDAAA
Verified Purchase:Yes
Had an issue submitting my federal tax return. Received an error code related to pin and last years income not matching. Software support was less than helpful. Had to look at a Turbo Tax video on You Tube to correct. Besides that issue I will continue using software.
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: C3P0
Verified Purchase:Yes
Using H&R software for over 10 years, simple to navigate easy to complete.
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Lobs
from MA
Verified Purchase:Yes
Bought in December, very disappointed that final updates weren’t ready til March 2025. Kept saying IRS was the reason. Not so!!!! They had final change’s online end of Jan. early Feb.
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Major complaint with efile AGI from previous year.
on April 30, 2025
Posted by: tim wal
from mi
Verified Purchase:Yes
there was an issue with your software that happened to me twice regarding last years AGI. I am doubtful that I will purchase again - I don't need the drama and this was a simple item.
My family includes three young students/part time workers. With my oldest daughter, when it came time to e-file the auto populate for LAST YEARS AGI showed zero? I thought that was odd since we used the 2023 H+R software and imported her data to start the 2024 return. So we dug it the old tax form and figured out how to over ride it.
My youngest daughter gets to efile portion and yes, it did auto populate the fed AGI from last year, but her return was rejected by the IRS. Looked up 2023, value matched. manually retyped the same value and it was rejected again. Again, we used H+R 2023 the previous year. AGI is an easy find and even on your cover page.
I don't know why it was rejected? was last year's not communicated correctly? We had to print out everything and mail it in since we could not e-file.
two daughters, two issues with last year's AGI and ability to e-file. Not good.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Old FFL
from Vail azz
Verified Purchase:Yes
When I went to File, it now asks for activation code? It told me my was expired? In the end they gave me a new one I can see this a issue years to come. I owed almost 5k to the Irs. HR software failed to inform me penalty and interest would be forthcoming
Pros: Fast
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: MW2025uwl
Verified Purchase:Yes
Poor program. I Ave used other tax programs, this is the worst
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock