Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: PM456
Verified Purchase:Yes
Product worked but I was disappointed that the state version did not have the form for calculating underpayment penalties. Also the attachments and worksheets when printed were not formatted well and looked unprofessional
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: OpenWallet
from Chicago, IL
Verified Purchase:Yes
HR Block's Tax Software only aims to get more money from you, no matter what level of the product you initially buy. It is a masterclass in bait and switch practice, as it autocompletes forms and keeps them behind additional paywalls multiple steps of the way.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Quiz753
from DE
Verified Purchase:Yes
I'm pretty happy w the federal tax return. However, I don't understand why I have to go through all the rental screen to get to gas.
The state is very weak. I do all the individual stuff, like medical, because it is supposed to be brought over to the state. Doesn't happen.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Program worked well for our needs and was easy to work through.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BWBW
from Boston
Verified Purchase:Yes
After several years using this software, I find it somewhat clunky, sometimes perplexing, but able to get the job done. This year a late update deleted some data I had entered. I knew that something negative happened, so I carefully reviewed the return and reentered the data.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Johnn723
from Carolinas
Verified Purchase:Yes
Unclear how to file when a dependent dies. Difficulty doing an e-file with a decease dependent. My e-file was not successful and then it was unclear how to proceed.
Unclear how to report self-employment income reported on a 1099. The interview questions did not present themselves properly. I had to go back and undo all the 1099 self employment income.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pinkyt
from Kingsport Tennessee
Verified Purchase:Yes
Bought your program and I was not able to e file due to no explanation bar for a voided form concerning healthcare.gov there should be a void box at the top of the form there is one on the paper copy you get in the mail.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MartinPZ
Verified Purchase:Yes
The tax software is easy to use. It is continuously updated with the latest tax laws.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock