2024 edition a disappointment. could not import information
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
This is the first year using HR block that messed up my state file.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using the product for many years. Like the easy carry-over from year to year.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I bought your software for download from you when you advertised an early discount. This was no way to treat aa existing customer because, later, your software went on sale for less from a national chain store for less than your price to existing customers. Your software pre-submittal check highlighted something to check with no explanation for what might have been wrong or questionable.
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Not everyone in the world uses Windows ... this would be so much more useful if I could us it on my computer, I use Linux. I bought a laptop specifically with windows to use this. Now I will need to buy yet ANOTHER one. I understand that you do not have competent enough programmers to do this and it is a shame, and you assume the market is not enough to hire what is needed.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
First time I used H&R Block tax software. My previous data from turbo tax transferred seamlessly and the program was pretty straight forward and user friendly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!