Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: nauseated
from CA
Verified Purchase:Yes
I used the software for 2025 returns. Pure garbage. The Feds refused my return for incorrect entries in a section of a form that I didn't have any entries in. there must have been zeros entered by Block that shouldn't have been there. I looked for help on the Block website. Wasn't any!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Jose, CA
Verified Purchase:Yes
Every year for the last decade I've used H&R Block Deluxe software for my income taxes. I've never had any problems and this year was no exception.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great software for non-accountant people like me
on April 22, 2026
Posted by: Parallax
from Charlotte, MI
Verified Purchase:Yes
I've been using H&R Block (previously TaxCut) for over 25 years. The first year I used it I saved $1200 I didn't know about. I rely on it heavily! There are some things I wish were explained a little more clearly, but I usually figure it out.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BillC57
from Northeast PA
Verified Purchase:Yes
I’ve been buying this software for 10 years and it has never failed me
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Greenleaf, WI
Verified Purchase:Yes
Software worked as expected. One issue with the lack of "how do I pay my taxes" after filing was complete. The software didn't share any options or provide me with a "how to" next step for payment.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
font os too small - should not be less than 12 point type.
Reduce federal free file to 3 and add one state free file
Reduce federal free file to 3 and add one state free file
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wontusethisagain00
Verified Purchase:Yes
Where to start? After completing the federal return, I downloaded the Virginia return. It would not work. I called your help desk and they were not able to solve the problem. They suggested I reloaded. After reloading Virginia I discovered that the federal return had gotten erased. That was enough for me to ditch the software.
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use
on April 22, 2026
Posted by: MickyHay
from Georgia
I used this program last year and I glad that I used it again this year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock