Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
Pay to file return?
on May 6, 2025
Posted by: Virgilm
from NJ
Verified Purchase:Yes
I purchased the software without issues. When it was time to file I had to pay for filing the federal and state returns. I will be thinking twice next tax season before purchasing again.
Pros: Easy to prepare
Cons: Time consuming
Value
3 out of 5
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
VERY CONVENIENT AND USER FRIENDLY
on May 6, 2025
Posted by: Anonymous
from Jupiter, FL
Verified Purchase:Yes
I have been using H & R Tax Cut software since 2005. It's very user friendly and I am able to download all of my investment interest, dividends, and sales from my brokerage firm. I love it!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good value
on May 6, 2025
Posted by: Krn53
from Texas
Verified Purchase:Yes
Worked well for what it is designed for. For complicated returns or rental property you need to buy a version or upgrade in the current version. Have been using it for years and so far no significant problems if one has a basic understanding of of the U.S. tax system..
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Semi-helpful
on May 6, 2025
Posted by: SueBG
from Illinois
Verified Purchase:Yes
Wasn't too useful for me this year. Didn't have all forms necessary for me to file. Also overcharged me on the credit card convenience fee.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Import Information
on May 6, 2025
Posted by: Me36
Verified Purchase:Yes
I've used it for years. I appreciate that I can load my information from a previous return and not start from scratch each year.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features
on May 6, 2025
Posted by: Anonymous
from Hamilton NJ 08160
Verified Purchase:Yes
Program worked very well for me and allowed maximum refund
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
initial price ok, other fees suck
on May 6, 2025
Posted by: oldtaxguyny
from ny
Verified Purchase:Yes
not happy that you have to pay to file an extension instead of being able to use a free file code. buying 2nd state is expensive
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on May 6, 2025
Posted by: smcgee69
from North Carolina
Verified Purchase:Yes
very easy to use. asks all the questions you need to completely fill out taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
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