Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Twreedfgf ch gvc
Verified Purchase:Yes
Wouldn't work my Mac anymore. PC version seemed glitchy. There was a red cover o a box where I needed to enter dat. took me 20 minutes to get it to work. but then I hate Windows.
Cons: Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: arrn
Verified Purchase:Yes
Have been using it for years, and its a great tool
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Roller726
from Harrisburg, NC
Verified Purchase:Yes
My rating would be five stars but for the fact that the program uses such small fonts that i have to sometimes use a magnifying glass against the computer monitor to read the words or numbers. I've mentioned this every year when i get this survey, but apparently no one really cares to make the fonts adjustable by the user.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: arbles
from Phoenix, AZ
Verified Purchase:Yes
Generally, the product is good - it got me to where I needed to be. However, it had some limitations. Primarily, the navigation within the form (to go back and re-do a form) was confusing. Also, the check of the forms before one submits them is a bit confusing. It is not clear how one goes about correcting those items. Further, why allow certain information to even be recorded without key information (e.g., the date of a mortgage) or data to be input from other forms (e.g., 1098s or 1099s) that winds up missing some of the key information?
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Littleton, Colorado
Verified Purchase:Yes
First, my data from last year, 2023, is no longer on my computer. No idea what happened. Secondly, I filed for an extension and the program kept switching back to preparing my return. Had to watch it constantly. Thirdly, it drives me nuts to not have a red dot to quit.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: XC90
from Sugar Land, Tex
Verified Purchase:Yes
Good software package - thorough and user friendly.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA.
Verified Purchase:Yes
Help is still minimal on most advanced or even intermediate topics. It is the best of a very poor lot of tax software. They still haven’t fixed the ability to file all forms for state versions so I can’t efile. And have to mail in my state return.
Value
3
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dana4
from Minnesota
Verified Purchase:Yes
The software added a form to report Social Security income, I didn't have any. When I ran the final checks it reported an issue and I had to delete the form, I could have used a help discussion that simply said if you had no Social Security income delete the form.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock