Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use!
on May 13, 2025
Posted by: RBMB
from Charlotte, NC
Verified Purchase:Yes
I have been a user for 20 years. Good application, easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
False advertising
on May 13, 2025
Posted by: Layla104
Verified Purchase:Yes
Unfair advertising. Product worked well. Advertised "Free State" but was charged for it.
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Satisfied
on May 13, 2025
Posted by: JTK33
from South carolina
Verified Purchase:Yes
I have been very satisfied with the software over the 20+ years I.ve used it and continue to be satisfied.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Almost perfect
on May 13, 2025
Posted by: AlreadyBeenTaken
from Arlington, VA
Verified Purchase:Yes
I use it every year, but I wish it were more in plain English. The wording on RMDs was particularly confusing, and I'm a former H&R tax preparer.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great software can still use some improvements.
on May 12, 2025
Posted by: mpkramer
from Florida
Verified Purchase:Yes
Easy to install and setup. Applies updates as they come out.
There are several forms mentioned but how to fill them out remains vague to no information.
The search feature is great, helped find items I was searching for (forms).
Pretty good software but when you can get a thorough answer regarding particular forms - it leaves us feeling uneasy - will be owe the IRS for something we are sure we filled in correctly?
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Does the job, but not good for complexity
on May 12, 2025
Posted by: Anonymous
from 03885
Verified Purchase:Yes
Gets the job done, but not good on the nuances. For those you probably need to spend on an accountant if they may be important
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on May 12, 2025
Posted by: former Taxcut user
from Colorado
Verified Purchase:Yes
The product is easy to download and easy to use. For the most part it is intuitive
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Long time user
on May 12, 2025
Posted by: Vol123
from Houston, Texas
Verified Purchase:Yes
The software is great. I have used H&R Block tax software for many years so it’s easy to use. Screens are familiar and the program brings in historical data. I also do my son’s and daughter’s returns so everyone’s returns are conveniently located in one place and program allows for multiple returns.
Even though I paid for the software online, I didn’t get an email with the activation code, so I had to call to get the code.
I volunteer for AARP Tax-Aid and and their program is not as easy to use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, May 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
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