Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Truce
from Arkansas
Verified Purchase:Yes
I was very disappointed this year. I've been a customer for at least a decade, and I had more problems and questions for which I received little to no useful information
Pros: Maximizes refund
Cons: Time consuming
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bloomster
from Boston, MA.
Verified Purchase:Yes
I switched from Turbo Tax. I found H&R Block's software cheaper and easier to use. I am happy with my decision.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore, MD
Verified Purchase:Yes
I've used Tax Cut for years and very happy that it not only stays up to date with current federal and state tax laws but also remembers the specific data in my previous returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: kia25
from NC
Verified Purchase:Yes
I have used this tax product for 5+ years and have been satisfied with it. However, this year the code to submit your 5 free federal files (which typically pre-populates), populated aan incorrect code. Scares you while you are trying to figure out why your returns aren't being sent. So not a flat 4 star... more like 4.5.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CapeRon
from Cape Cod, MA
Verified Purchase:Yes
As a very long time user of H&R Block software, I've become very use to straightforward preparation of my tax returns, and incredibly rapid deposit of refunds into my accounts, Can't be any easier.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Temo
Verified Purchase:Yes
This year I got a really good discount through an online retailer. I would have purchased it anyway as it makes doing your taxes easy. Just follow the online interview process and you will be sucessful.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Had to file on Paper
from Littleton, CO
Verified Purchase:Yes
I would give a 5 but for one problem that cauksed me to file on paper. The soft ware would not accept any number or no number for an income item from a foriegn country. Should have been a way to manage this, but there was not. This required my entire tax return to have to be printed and mailed.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ABQ,NM
Verified Purchase:Yes
I have used H&R Block software for years and it has always helped me get through tax season no matter how complicated my returns have been
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock