Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: RGM2025
from Downingtown, PA
Verified Purchase:Yes
I could not submit my PA return electronically due to a logic error in your program, so it was excruciating doing it manually, making many copies and including the first several pages of my Federal Return. I am retired and have NO W-2s. Your program insisted in including a W-2 in the electronic filing process and my PA return was rejected, all the times that I submitted it. AI helped me find this error and suggested work arounds. I choose the "old" fashion way since I was tired of wasting time. Do you test these things completely? I doubt it. it.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Tax Return went smoothly this year. Liked the auto filling of information from last year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Louis, MO
Verified Purchase:Yes
I've been using H&R Block tax software for years and have been very happy with the results. Very easy to follow. I would recommend this product to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bridgeview Il
Verified Purchase:Yes
This software makes a challenging job much easier. There are many opportunities for questions to come up, and the help module does a great job of providing clear, easy-to-follow answers.
I have been using this software for six years and have not had a single complaint.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brownsburg In.
Verified Purchase:Yes
I’ve used your program for many years. It takes the worry out of doing my taxes. I have never had any issues. It seems to be foolproof.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: VGDR
from Washington state
Verified Purchase:Yes
I have used this product for YEARS and have never experienced any problems. My only comment is, WHY AM I STILL GETTING UPDATES long after I files my taxes. I would hope by the time I Am able to file, your updates would be complete. Makes me wonder if my return has errors because it was filed before you finished adding updates??
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I’ve been using H&R Block for years never had an issue reasonably priced easy to use. I’ll continue to use it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midlothian TX
Verified Purchase:Yes
I’ve been using this software for 20 years and it has worked well all that time.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you so much for sharing and for being with us for 20 years. We truly appreciate your continued trust and are happy to hear the software has worked well for you over the years. Your loyalty means a great deal to us.
Written by a customer while visiting HRBlock