Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Rob7777
Verified Purchase:Yes
Need much better description IRA withdraw and RMD questions. I started entering RMD info after I entered the IRA withdraw that I shouldn't have. My taxes went very high because the IRA withdraw was entered twice. I had to re-enter all my data to recover.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jh08
from Massachusetts
Verified Purchase:Yes
Somehow I must have made some mistake, although I have no idea how, and the software thought I had not accounted for my RMD from my IRA. It then wanted to add 10% in tax penalty. It wouldn't allow me to go back in the interview to where this may have happened and I had to find the form and edit it. It then gave me errors in the validation stage because I had edited the form. I got it all done, but it wasn't easy or helpful
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Software maker doesn't want to hear from customers
on February 28, 2026
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Perhaps a very low rating will allow my voice to be heard as a multi-decade customer, as there is no other way to get noticed. Two errors in the Deluxe program this year: (1) it would not let me update the signature date on the federal return, alowing nothing to be recorded. the state allowed the update. (2) the transmission success on the federal return efile did not print the relevant information (i.e. data, time, numbers, et al) on the printed version as was shown on the screen.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta GA
Verified Purchase:Yes
I have been using this software for about 15 years, I think.... it's the only tax software I have ever tried, and I was so pleased with it from Day 1, I never thought of switching. It makes the whole job so easy and fast! I always dread starting, but once I do, I am amazed at how little time it took to do the returns and efile them. This product is totally worth the money.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MBS123
from Baltimore, MD
Verified Purchase:Yes
Have used this software many years in a row & appreciate it’s ease of use and great help guides.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have used H&R Block Tax software for years. It is easy to use and up tp date
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Richard5915
from MD
Verified Purchase:Yes
I am retired and took out the maximum distribution as required. However, the software wanted to know how much I contributed to my 401K. Being retired and not employed, I contribute NOTHING. I withdraw money. I could not get past that awful screen. It took my distribution as a contribution to my retirement fund and wanted to tax me on it. I played heck with that screen> I finally put in all 0"s dollars for a dollar amount and got past the screen. BTW, A.I. was no help. Seems H&R is high on A.I.? Seems every year I get stumped one way or another on their software and have to work my way thru it.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from colorado
Verified Purchase:Yes
Used to get disks, now have to download, price is much higher, many alternatives. been us block software for 25 years but next year will probably use something else
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock