The program was harder to use than in previous years. I needed to refer to last years taxs to pull information that HR Block program did not transfer. I will probably change to TurboTax next year because of these issues.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
There was a glitch at first I restarted the program and it cleared. Also, at the end there was a tiny little air that I had to search around to see because it was below the screen.I was looking at. I didn't find it until I looked at the whole form.
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
No disk, never a refund. I will go elsewhere next year!
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.