Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Tax software
on February 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
I use the software every year and never had an issue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
AI no help
on February 28, 2026
Posted by: Notmailingit
from Poughkeepsie ny
Verified Purchase:Yes
Last years deluxe was better. Wish I had tried ttax. Gemini AI had better answers about using the software than hr blocks AI. At the end I was told I would have to mail return because I had followed their advice. Had to redo many times.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on February 28, 2026
Posted by: Brian856
Verified Purchase:Yes
Everything works well except for doing an update for the state tax. Wouldn’t do it no matter what I did!!
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It seems to be easier every year!
on February 28, 2026
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I've used H&R Blok for years. I have problems with it at first but after I get calmed down, and read information, I find it's quite okay to do. I just need time to read directions, No noise, No TV, etc.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to work with
on February 28, 2026
Posted by: DaveRD
Verified Purchase:Yes
Been using H & R block program for years and think it’s great
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on February 28, 2026
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
The program was cumbersome and very awkward to use. I still can't get my 2026 estimated taxes completed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurately Updated, Easy to Use
on February 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using H&R Block tax software for at least 10 years. The rollover of the prior year’s data makes it easier to get started. I was especially pleased the updates included the new tax laws, even though one of my financial institutions didn’t have the 1099 revised with the new provisions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
No Success Alabama Schedule ATP
on February 28, 2026
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Never have been able to E-file the state of Alabama return. Same error every year, that will never be fixed. Schedule ATP. Every year paper file.
Pros: Easy to import documents
Cons: Hard to prepare
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
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