Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,392 Reviews)
Open Ratings Snapshot
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
1 out of 5
1
Disappointed
on February 28, 2026
Posted by: Jim29
from Limerick, PA
Verified Purchase:Yes
It can’t even handle form 8962 accurately nor does it allow for efiling Pennsylvania return when there is federal dividend income exempt for Pennsylvania.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very pleased long time user
on February 28, 2026
Posted by: MemyselfnI
Verified Purchase:Yes
I’ve been using Block for many years and I’ve never had any issues. It’s also helpful that all your basic info from your previous years tax forms.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
on February 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
Tried to get a real person and had no luck.
IRS needed something
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Using it for years
on February 28, 2026
Posted by: Anonymous
from Durant ok
Verified Purchase:Yes
Bought this when it was first offered. The updates were completed easily.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
great software
on February 28, 2026
Posted by: Anonymous
from ohio
Verified Purchase:Yes
My wife and I have used your software for years. Easy to use quick refund.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software, easy and comprehensive
on February 28, 2026
Posted by: Anonymous
from Hazleton, Pa.
Verified Purchase:Yes
Another year using this software, another year happy I did. Did 3 family returns, all were easy and were completed and e filed without any issues. I am confident it had all deductions due.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very reliable.
on February 28, 2026
Posted by: Walts tax returns
from Alexandria, VA
Verified Purchase:Yes
Everything went smoothly. Submitted in early February after the final required software update was made.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Covers all situations. My return was simple.
on February 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
Software was good. I had to call 3 times together the return done.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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