I was disappointed with the software. there were to many unexplained things where I had to do online research to get answers
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I bought HR Deluxe, along with the state versions for OR and CA. I live in Oregon, but have part time income from a job in CA. OR and CA have a reciprocal arrangement on income taxes, which is very helpful to me. The HR Block software handled everything smoothly, and I submitted all three tax returns electronically.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Average, I think. Eight years in, hard to start with a competitor. I pay for investor and State. Five years ago we started contributing to our granddaughter’s college fund- part is deductible in Minnesota. Block never brought it up, I knew about it and had to find the form when preparing State. Four consecutive years proceed, and Block has never mentioned it after loading my previous year information. I really think that they should get a computer to help them recall stuff from previous years. Just saying.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Switched to H & R Block from TurboTax several years ago. Very happy with that decision. The program is easy to use and provide helpful hints every step of the way.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!