Would be interested in using this again next year IF they add Arizona special forms to the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I’ve been using H&R Block & its predecessor for many many years. It served me well when my return was much more complicated & I still use it now that I’m retired.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I downloaded this program because I use it every year. The program runs seamlessly and allows me to find my largest refund by walking me through step-by-step.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Better descriptions - State returns need attention
on February 28, 2026
Posted by: KeepWorkingOnIt
from Midwest
Verified Purchase:Yes
Bad “Feature” – You added previous year AGI (I think that was what it was) confirmation when electronically filing for both people on a joint return. No description on what to put in for the AGI for the second filer. This was not in the previous years and not in an earlier version of the 2025 software. I had to google it to see what to enter. Many items in my state returns over the years could be calculated, but you ask for entry. Entry was wrong, state held return and sent me a letter. More attention is needed to state returns.
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.