I bought the program. My wife and I went through the product. It was very easy to use. But when we got to the 4or 5 numbers it was sent back to us. We had to correct the problems it would not let us. So we put in last years taxes amount and it would still not let us send it. So we printed it and mailed it, we knew we would have to wait 2-3 months. Probably won’t use your product anymore.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
This is the first time that I've used H&R Block. It is not user friendly. It really needs some software improvements. I'm not sure if I even e-filed. While e-filing a message came up that I needed to do an update first. BUT I had done an update just minutes earlier before printing return.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used the H&R Block tax software for over fifteen years and have never had any issues. I will continue using it to do the taxes for myself and my children.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
There were many bugs in the program this year including 1) Investments (Broker name, security, shares) changing after opening section to review 2) Income - wage amount kept changing (income from one job overrode income from different job 3)After updating Minnesota return, Working Family Credit no longer worked - had to wait until next update to file return
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.