Very disappointed after being check by software everything oh IRS rejected my return expected better from block
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used this software for many years and continue to favor it over it's competitors. Everything seemed to work well, except I did not receive emails stating my return was filed, and ultimately accepted, until nearly a week after I filed. This function has worked flawlessly in years past, so both puzzling and frustrating they could mess this up. Overall just a minor annoyance though
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!