Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Schnauzerpower
Verified Purchase:Yes
I have been a very happy user of this program for at least 10 years. Through a series of questions, it guides you to the forms that need to be filled out so you're not having to spend time searching for the correct one.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Parts unknown
Verified Purchase:Yes
Mostly good. Instructions are clear. Guidance is helpful.
One flaw: The final error checkup they put the tax return through is poorly designed. The program catches some errors and forces you to fix them before filing - great. It also highlights some "recommended" changes the program suggests might need fixing. Again, good idea, but you get stuck in a loop that forces you to make changes even though the changes are recommendations, and not errors that need fixing. Frustrating.
One flaw: The final error checkup they put the tax return through is poorly designed. The program catches some errors and forces you to fix them before filing - great. It also highlights some "recommended" changes the program suggests might need fixing. Again, good idea, but you get stuck in a loop that forces you to make changes even though the changes are recommendations, and not errors that need fixing. Frustrating.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Simple to use since it automatically imports my information from last years forms. Easy to follow with prompts to lead you through the interview.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ron061051
Verified Purchase:Yes
I do wish I knew why updates are so late for 2025 taxes
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I buy this program every year to do my taxes. It's easy to use, asks questions I hadn't thought about. I always finish my taxes believing I got the best possible refund. Thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kurtb40
from Grand forks
Verified Purchase:Yes
I have been using the software for years. Since I retired I do not itemize anymore so the need for using a software package has diminished. This year I paid extra to submit mat state return online. When I was sending state return via mail, the refund would come in two weeks. Sending it online this year, it has been a month and the state still has not processed. I will go back to mailing it in next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tulsacup
from Tulsa
Verified Purchase:Yes
Used for 10 years. Not happy no support for 915. Even after buying premium. Will change next year.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ringer
from Vancouver WA
Verified Purchase:Yes
As a former Block preparer for 17 years I remain loyal to your product. It’s hard to only use the software once and then the next year it becomes a struggle to navigate all the software changes. Regardless of that, I still wouldn’t use any other software.
Pros: Maximizes refund, Fast
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock