Ok for 75% of returns. But I wanted to do a return for an out of State real estate sale using a stepped up basis and the software was basically useless. Had to hire a preparer. With more complicated transactions it’s very poor. Help at Block is a complete joke and non existent. Buy the software from a third party because it’s always cheaper-another fault of Block. And if you change computers good luck trying to get rights to re-download older years even if you have the product key.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
i've used HnR Block for many years now. The one thing I would like to see as an enhancement is to make estimates of taxes for the CURRENT year that extrapolates amounts. (or a one time IRA to Roth comversion). My allowing me to experiment with several scenarios, I can better judge my tax liabilities.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Easy to follow step by step instructions. Very comforting knowing H&R Block had your back if you are ever audited. I have been using this software for years with no issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Estimated tax and tax penalty assessed are very confusing. Also state efiling with high fee is becoming uncompetitive to TurboTax. May affect my choice for next year’s. Beside above all others are similar quality as past years
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!