Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,392 Reviews)
Rating breakdown 149,392 reviews
5 Stars
97,822
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,617
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: AlexQP
Verified Purchase:Yes
I've been using software from H & R Block for 10-15 years and am very happy with it. However, I ran into a problem this year. I e-filed my federal taxes this year, as usual, but, instead of getting a paper check in the mail, I received a notice from the IRS stating that my banking information was not correct and they could not direct deposit (I hadn't entered any at all). I did not know and the Software did not tell me that I was required by the IRS to direct deposit. I had to set up an account with the IRS and have my identity verified by ID.me. This process took 9 days to successfully accomplish, VERY annoying.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seneca, SC
Verified Purchase:Yes
Simplifies completing my tax return. I’ve been using it for many years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JMS 825
from Lincoln, CA
Verified Purchase:Yes
I’ve been using this tax software for years, but this year I had a lot of trouble with compatibility with my Mac. Your team was very helpful, but it was not easy getting through it this year.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Francisco, California
Verified Purchase:Yes
Easy and simple to use. The "Take me to" made everything much faster to find the place to work on.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DePere, WI
Verified Purchase:Yes
Don't like that you only get 1 state filing with this year's product. Otherwise, met my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from David City, NE
Verified Purchase:Yes
I have been a customer since 2017 and wouldn't consider any other product!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: disgusted 2
from CA
Verified Purchase:Yes
You sent my state return twice causing it to be rejected. I had to straighten it out with the state. You billed me 6, yes 6, times for e-filing my state return.
Will you contact me to make amends?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
I have used the H&R Block tax software for years. It allows the user to retrieve the previous year information (if it was saved on your computer) and modify it with current year information. It is simple and reliable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock