I've been using H&R Block Tax software to prepare my Federal tax returns for the past 15 years. Have used other good ones, but H&R is the most intuitive, and automatically screens my return for legal compliance and warns of any problems which must be resolved prior to filing
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Did not like the limited W2G's forms. Your support tech is awful. I was hung up on twice. Finally, one person was able to help me
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using this product since 2020. Seems to be working well. I usually download the Deluxe plus State and efile Federal only. The State is to confirm the Ifile with the State program to make sure they match at the end.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
This years program came with some flaws. The e-mails for the sent and accepted acknowledgements did not show up and one of my filers could not check the status of their return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.