Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Anonymous
from Roseburg, Oregon
Verified Purchase:Yes
I bought this as soon as it was available, and as my documents became available, I filled out my taxes. Low stress, easy to complete!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: California dog
Verified Purchase:Yes
I had a really hard time. It seems like it was a new program and things weren’t exactly the same place as they were last year. Overall, it was OK but difficult more than I’m used to. I’ve been doing my taxes for the last 40 years so it’s not like I don’t know what I’m doing.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Maybe this is the first time I was ready to work on my taxes so early in the year, but software updates were a major issue this year. I waited 3 weeks for the right update to a particular federal form I needed, which I only needed to put 3 zeros in. The form was finally updated, so I finished off both the federal and state return, as there was no indication there would be any additional state updates. Wrong! The day after I submitted the returns, I checked their status update, only to find a large state update was available. Then a friend of mine who runs the local Block office told me there was still going to be another major state update. So I will need to file an amended return. I've never encountered this before. Better communications on program and form updates is essential.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Great to add AI assist features to answer the questions related to the item lines
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dorbru
from Murphysboro IL
Verified Purchase:Yes
Easy to navigate. Like that it provides software
updates on a timely basis.
updates on a timely basis.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tim42
from Southwest Michigan
Verified Purchase:Yes
I am a happy automatic-repeating customer. It is odd that one of your first questions is, "Where did you buy this?" I had difficulty entering my routing number due to a text box popping up continually. I would suggest using the same format for entering the SS1099 and the 1099R. I prefer the 1099R method. These are all comments suggestions, not complaints.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Viorginia
Verified Purchase:Yes
I have been a long time user of H&R Block software. I have found it easy to sue and have never had a problem with my tax retuns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chilly D
from Aurora, CO.
Verified Purchase:Yes
I have used Taxcut spare every year for over 10 years. I have never had a problem with my taxes or refund.
I recommend this product for being easy to use and accurate.
I recommend this product for being easy to use and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock