i could not import my tax data from Merrill Lynch like i was able to do in prior years
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I purchased your product because Turbo Tax is not supporting Windows 10 (what a stupid idea, they will loose many customers and incur a lot of returns). I had used Turbo Tax for many years. I rate your product "not as good" overall. While I was able to import last years information, I was extremely disappointed that my brokerage firm (R.W. Baird) was not on the list from which I could import my data. It has been on the Turbo Tax list for a long time. So, I had to enter everything by hand! Not happy!
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.