I’ve used H&R Block tax software for many years. This year, when I attempted to file my federal tax return, my authorization code wouldn’t work for some reason. I called the 800 number and quickly was given a code that worked. Thank you for quickly fixing my issue.
Pros: Easy to prepare, Maximizes refund
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
your on-line help is terrible. For Pete's sake, give the reader a link to where they need to go. Most of the time your directions are simply wrong. Also, I had to simply change prior year's AGI, and there is no edit feature for that!!! Terrible! Then when I tried calling support, i was sent a link that made me register for support by entering in my SSN. It is time to clean house at H&R. Then you charge for Missouri and don't have all the forms, so you have to file by mail.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used H&R Block tax software for several years and it has become so easy to use. The AI Q & A is awesome to use and I feel confident that I am getting accurate guidance with my returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R tax software since 2006 when it was TAX cut. I think it has worked fine for me.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using the software for years. I don’t understand why I can’t get 5 free state filings also.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Had to override my 1040 because my stock import gave me my 2024 tax year. Tried downloading and never changed. I started over it said already have it do you want to override? Yes and I had to redo everything! I couldn't delete schedule D or override that one part which would've been a time saver! But otherwise ended well just doubled my time doing it!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have bought H & R Block software for many years and have never had any problems with it. I was using it when it was called Tax Cut in the 1980s. I like the simplicity of the program and how it helps me prepare for the next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!