I have been using HR Block taxes for years, and am very satisfied with the product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
It's fine, seemed a bit more buggy than usual (such as tentative flag not being available on the early version)
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I attempted to ask AI help thing on H and R block and only a couple it actually answered the questions I had. I needed a real person to help answer basic questions! Also after I put in my credit card information it said I have to do an update before filing. It still charged my credit card. The update should be done BEFORE you enter your credit card information.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Extremely disappointed HRBlock failed to update the motor vehicle interview until the software update on 2/27/26. Your competition had no such delay.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
HRB desktop repeatedly glitches and I still find math errors in the software.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.