Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Customer Rating
3 out of 5
3
Just OK
on March 2, 2026
Posted by: Bob0557
from Midwest
Verified Purchase:Yes
Program worked ok. Very disappointed state was not included. The description made it seem like it was included, but it was not. The H&R tax program ended up costing more than Turbo Tax & I usually use Turbo Tax. I would not recommend.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works like a champ
on March 2, 2026
Posted by: snar
Verified Purchase:Yes
I've been using H&R Block Deluxe software for quite some time now and it remains my favorite tax software.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State income tax filing thumbs down
on March 2, 2026
Posted by: Frustrated state user
from Illinois
Verified Purchase:Yes
The multi- state income tax return did not work well for me. I was trying to file a Missouri state income tax and an Illinois state tax and the program kept having issues reconciling the two incomes from the different states. When I read what my issue may be, the program says if it’s correct but can’t be fixed then you have to print and mail the return. I had to print and mail both state returns.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and Easy to Use
on March 2, 2026
Posted by: Purple Dragon
Verified Purchase:Yes
Have used for several years. Straight-forward data entry in most cases. Almost seems to simple at times. Does not bury me in excess forms or papers, but I recognize that I didn't have a lot items this year.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I have been using since 2018
on March 2, 2026
Posted by: Anonymous
from Noblesville, IN
Verified Purchase:Yes
I have been using since 2018. I find it quite easy to enter our taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on March 2, 2026
Posted by: NotFedUp
from Michigan
Verified Purchase:Yes
I have been using HRBlocks tax programs for 25 years, including the state program for most of those years. I am very satisfied. Of i have one complaint it is the outrageous fee ‘if’ I were to have HR’ take my state filing fee out of my Fed refund.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simply great!
on March 2, 2026
Posted by: Popmando
from South Lyon, MI
It was much better than previous years that had glitches with the rental income sections. The last few years it had trouble completing and always seemed to have errors upon end of software review. This year there weren’t any error issues! Yeah!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
SOFTWARE AND PHONE HELP E AND NOT HELP ANNARGUE
on March 2, 2026
Posted by: YOU SUCK 2
from MI
I BOUGHT THIS SOFTWARE IN EARLY DECEMBER, ASSUMING QUALITY SOFTWARE, I HAVE TO MAIL MY RETURNS BECAUSE MY ACTIVATION WAS USELESS. I HAVE USED YOUR SOFTWARE FOR 35 YEARS. I WON'T USE IT AGAIN, AND WILL TELL ANYONE INTERESTED IN YOUR PRODUCT TO AVOID YOUR SOFTWARE!!! DISGUSTED AND VERY SAD HOW CRAPPY YOU'VE ENDED UP.DON'T SEND ME ANY OFFERS NEXT YEAR.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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