I had a problem uploading some info. The one I chatted with was no help.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Meh - does the job, better with small improvements
on March 2, 2026
Posted by: ElToro415
from Nor Cal
Tiny light gray lettering on white background is not user friendly for this type of task.
Overall, it was fairly easy to use, but found it subpar to navigate between forms/questions, and the back button sometimes would seem to take me to somewhere other than the prior page.
Would like to see a graphic on the side showing where I am in the process. A few other simple nice-ities would improve my rating.
I will take a deeper look at their competitors for 2026, beyond the basic matrix of comparators.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have been using your tax software for years. It allows you to glide your way through smoothly, guiding you as you use the software. It also interfaces with the previous year H&R software and automatically brings over pertinent information needed for the current return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used your software for a minimum of 5 years, possibly up to 10. I have had good experience and no issues. I have never had to contact them for assistance as of yet.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Great for continuity and updates not for printing.
on March 2, 2026
Posted by: Anonymous
from Chandler, AZ
Verified Purchase:Yes
Excellent for taxes,Great but it's really time to fix the printer problem!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!