I have used H & R Block tax software for more than 10 years. The only area I find that the explanation is vague is on RMD when the taxpayer knows the required amount has been taken in the appropriate time frame - no excess distribution and no put back out of the time frame. I think there should be a query: “ did you take the RMD in the allotted time frame?” Yes No If Yes the software moves on…
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Been using hrb software for many years. Easy to use for filling outyour taxes. Price keeps going up but what isn't.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The tax program was very good. I have been using your program for years. The issue is when I filed the state program your system charged me 3 times for 1 filing. A credit should have been credited immediately.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The software was adequate for the purpose. I have used Block software for several years now, having switched over from Tax Cut when the latter became considerably more expensive. The conversion was easy, the software handling all file conversion from the competing product. Now that they a back near price parity I may rethink that decision next year. Block requires a still familiarity with how to complete your tax forms, and for user to enter some information in duplicate places. I bought my Block software directly from the Block site. Nevertheless I was not emailed the download link. Following a lengthy call to customer service I was emailed a subsequent link that didn't work. Third try is the charm I guess. Then I had a technical problem, admittedly it was ultimately my error, but the software wouldn't run. After a call to technical help all I could get was a bot. Eventually I fought my way to the queue for a person. I was promised a call back "within 60 minutes." Days went by with no call. Again after fighting my way past the bot I opted to wait on the line for a human agent. The agent had no idea what to do, and worked her way through a service manual. After an hour of trying one thing after another and multiple reboots, we finally got it solved. I was ready to just uninstall Block software and just pay for another competitor product.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Good product. However have state remember property id number.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!