Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Scootman5977
from Havelock, NC
Verified Purchase:Yes
The Federal Return hardcoded the SSA forms for anyone over 65 and locked in arbitrary values that could not be edited/amended, corrected, or deleted when the taxpayer WAS NOT RECEIVING SSA funds. The form could not be deleted so the accuracy check would always flag that as an error that COULD NOT BE CORRECTED by the user. That lasted nearly 3-weeks before it was finally fixed. That is completely unacceptable for the prices you charge and the guarantees you make. The 2025 software should be thoroughly reviewed and corrective actions taken to ensure this does not happen again for 2026 and beyond. Furthermore, a full refund should be granted to any customer who purchased this software in good faith only to have this issue cause frustration, anxiety, and unnecessary stress.
Cons: Hard to prepare
Value
1
Written by a customer while visiting HRBlock
Posted by: Dave090909
from Michigan
Verified Purchase:Yes
Using H&R Tax Software for over 10 years and love it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ms Leo
from San Bernardino, CA
Verified Purchase:Yes
I have used the tax software for so many years, and I never had any problem, but this tax year has been somewhat disappointing because the software is making changes in some parts of the information by itself. An example, I entered the correct amount in the withholding tax box, and when I ran an accuracy review, it made an error. This happens all the time, even though I corrected it over and over.
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hamlet69
Verified Purchase:Yes
CA state return wasn't accepted by FTB and there's no way to find out what needs to be corrected
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mr Z ou812
from Ohio
Verified Purchase:Yes
They need to make a Linux version, I'm done with windows and apple spying on me. I now use Zorin and it's free.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: J Ogden
Verified Purchase:Yes
Most of the time this software is quite adequate and speeds filling out and filing my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hsimonusa
from Washington, DC
Verified Purchase:Yes
Works fine. Convenient to use the same software from year to year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Form updates should be faster. All states form should be included
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock