Merrill Lynch tax info was not an option to download, requiring a lot of manual input. Will use TurboTax next year
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I had one problem. The software kept dropping part of the addresses of the companies from the 1099 info. Other than that it is easy to use and I feel I am getting g the best results overall.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I’ve been using the software for years. Really makes the complicated process easier. And when I have a question or problem, the phone assistance is fantastic.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using H&R Block software for years. Every year I try the online version along with competitor versions. They're more expensive and clunky compared to the old school downloaded software. The only caveat, software updates aren't completed till the end of February early March. If you're in a hurry, the downloaded version is not your choice.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block software for years and have been satisfied. The only real complaint I have is that the State programs are not included in the initial purchase foe e-file. You get to file the Federal income tax, but must complete another purchase to file a state income tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!