Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,383 Reviews)
Open Ratings Snapshot
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,725 out of 61,883
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Pretty good, but could use some improvements
on April 29, 2026
Posted by: My10sense2
Verified Purchase:Yes
Generally satisfied. Was somewhat unhappy about the lateness of an update I needed to finish. Not happy about charge to file State return. Can't always simultaneously display all the pages/forms needed at the same time.
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
it works
on April 29, 2026
Posted by: vander14
Verified Purchase:Yes
it navigates the insanely complex taxes perfectly.
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2025 Return
on April 28, 2026
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
Was easy to follow the interview and complete my taxes
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
The software features is getting excellent.
on April 28, 2026
Posted by: Anonymous
from Surprise, AZ
Verified Purchase:Yes
It is very good that I have been using H & R Block Deluxe Software for some years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on April 28, 2026
Posted by: Anonymous
from Milwaukee, WI
Verified Purchase:Yes
Have been using the software for 20+ years never had one issue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 29, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not worth cost!
on April 28, 2026
Posted by: Helpful as temp at HRB
Verified Purchase:Yes
Too expensive. If error or warnings are identified, there is no help to resolve them. Software does not help look for or identify potential ways to save on tax bill.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on April 28, 2026
Posted by: GH289
Verified Purchase:Yes
I should not have to pay to do my taxes, it is only because you have paid off politicians that we have to. So congrats on milking your customer base
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
on April 28, 2026
Posted by: LewP
Verified Purchase:Yes
When I attempted to print only certain forms, the program used up eleven sheets of paper and printed many blank input forms!!!
Response from HRBlockBy Maria, Social Media Team, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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