Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 Download - Windows, Mac OS
Posted by: Eileen 25
from Rochester, NY
Verified Purchase:Yes
I might change a competitor’s product. The section on RMD is most confusing.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Have been using for over 10 years and have been very satisfied with the quality and ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Updates for forms was rolled out slower than normal
The quick entry interview should have less scrolling or better indication that you need to scroll. i missed a check box last year for living in us for more than six months which disqualified for EIC because it was off screen under address -IRS caught it and sent letter telling us we did qualify.
The quick entry interview should have less scrolling or better indication that you need to scroll. i missed a check box last year for living in us for more than six months which disqualified for EIC because it was off screen under address -IRS caught it and sent letter telling us we did qualify.
Overall great software, easy to use and great value for a family of 5 returns
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: vise
from Columbus ga
Verified Purchase:Yes
Best tax software to get because it’s quick fast and easy to do and you get your refund back fast.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JerryCA
from Los Angeles, CA
Verified Purchase:Yes
After 15 years, I am disappointed. Usually, the program is nimble. This year, the updates were delayed about a month before filing was possible. I have been accustomed to filing on the first day possible.
What has happened?
What has happened?
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
easy, complete tax preparation. FAQ's while you go
on March 3, 2026
Posted by: Anonymous
from Waubeka, WI
Verified Purchase:Yes
Great software, great program, continued updates, only complaint is that it is difficult to open previous year's tax forms because you have to re-purchase the previous year's software to open previous year's taxes. i was not about to pay for old software to see my previous year's tax report/forms. just didn't seem right to me?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus ohio
Verified Purchase:Yes
This is my third time using H&R Block federal and state program and I'm totally satisfied with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Many years user
Verified Purchase:Yes
Very helpful with plenty of explanations as needed. This is my 18th year of using the software. For small business rental, royalties and stocks, now in retirement it handles it all.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock